Step 1: Enable Spam Protection (SpamAssassin)

To enable spam protection, go to “Email” -> “Spam Protection” -> “Enable SpamAssassin”. Once it has been enabled, you can click “Configure SpamAssassin” to modify its settings.

A popup window will appear, allowing you to change all the basic spam protection settings.

Step 2: Basic Blacklisting
Blacklisting allows you to hand-pick specific emails or domains you wish to block. You may enter full email addresses by typing them into the field, or you can use what’s call a “wildcard” to block an entire domain.

To block a domain, you would enter something similar to the following, “*@example.com”, while the asterisk acts as the wildcard.

Step 3: Basic Whitelisting
The whitelist function is the exact same as blacklisting, but in reverse. Adding a domain or email address to the whitelist section will always allow emails matching your entries to pass through, untouched.

Step 4: Basic Score Settings
The “required_score” section allows you to adjust how sensitive SpamAssasin is, to incoming emails. Higher the score, the more lenient it will be towards incoming emails, while lower the score, the more stringent it will be.

By default, the score is set to “5″. This is a good starting point as it will pick up a majority of the spam that comes to your email. If you notice that a good number of spam messages are still coming through, you could try lowering this number to 3 or 4. While on the other hand, if you notice that legitament emails are not making it to your inbox, you could try increasing the number to 7 or 8 to see if this alleviates the problem.

Step 5: Spam Box
Spam Box allows you to send all messages marked as spam by SpamAssasin to a folder in your email account called “spam.” Doing this allows you to double check that the emails that get marked as spam so that you don’t miss any important email messages. It is a good idea to check this folder from time to time and clear it out so that it does not build up.

Step 6: Spam Auto-Delete
Spam Auto-Delete is an extra layer of functionality. It allows you to delete all messages based a separate score level. For example, you can set the auto-delete score to 8, and leave the normal SpamAssassin score at 5. By doing this, all messages with a score higher than 8 will automatically be deleted, while any emails with a score 5 to 8 will still be moved to your spam folder (if spam box is enabled).

SiteAdmin Users
To access phpMyAdmin, please go to “Databases” -> “phpMyAdmin” -> “Launch phpMyAdmin”

cPanel Users
To access phpMyAdmin, please go to “Databases” -> “phpMyAdmin”

Step 1: From the left-hand side, click the database you wish to import the file to.

Step 2: Click the “Import” tab located at the top of the screen.

Step 3: Select the file you wish to import.

Step 4: Click the “Go” button at the the bottom of the screen.

If you see your tables appear on the left-hand side as-well as the “Import has been successfully finished…” message, then you are all set.

If you do not see your tables, or the message, please contact our support department.